NH
Natashia H
1 reviews | Active since Sept 2022
20 Oct 2023, 14:12
Bad service and charge extra for no reason
I would rate 0 stars if I could. I have a appliance that I'm paying of every month, my bank details has changed since Jan and wver since then they notify me every month that I don't pay my account which I do pay using my refernce number and my name I don't understand why they keep charging me late fees when I pay on time I'm about to cancel.. because this is ridiculous after I have communicated with them multiple times I'm having this issue.
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Replies (3)
Teljoy's replyOfficial
20 Oct 2023, 14:45Hello Natashia, we understand your frustration and sincerely apologize for the inconvenience caused. We will look into the matter with our team and revert back to you swiftly.
Teljoy's reply20 Oct 2023, 14:45
Official
Hello Natashia, we understand your frustration and sincerely apologize for the inconvenience caused. We will look into the matter with our team and revert back to you swiftly.
Teljoy's replyOfficial
20 Oct 2023, 14:59We have tried to make contact with you regarding the review but with no luck, please kindly provide us with your Teljoy customer number so that we may be able to access your account and assist you further.
Teljoy's reply20 Oct 2023, 14:59
Official
We have tried to make contact with you regarding the review but with no luck, please kindly provide us with your Teljoy customer number so that we may be able to access your account and assist you further.
Teljoy's replyOfficial
20 Oct 2023, 14:59We have tried to make contact with you regarding the review but with no luck, please kindly provide us with your Teljoy customer number so that we may be able to access your account and assist you further.
Teljoy's reply20 Oct 2023, 14:59
Official
We have tried to make contact with you regarding the review but with no luck, please kindly provide us with your Teljoy customer number so that we may be able to access your account and assist you further.