NB
Nkosinathi B
1 reviews | Active since Feb 2024
06 Feb 2024, 22:52
Bad Service
Bad customer service, I have ordered a fridge and a washing machine from early Dec 2023 and only a fridge was delivered on the 31st of Jan 2024, this fridge was packaged as if it's brand new only to find out there is dirt, scratches and dents on the fridge.
I have logged a complaint and sent images as a proof same day on the 31st of Jan 2024 and no one cared to call or mail me regarding this issue
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Teljoy's replyOfficial
07 Feb 2024, 07:47Good day
We are sorry to hear about your frustrating experience with the delivery of your appliances and the condition of the fridge. It's completely understandable that you're disappointed with the situation.
We've escalated your matter to our Technical Team for a thorough investigation into the issues you've faced.
Your patience is appreciated, and we are committed to addressing this promptly.
We are sorry to hear about your frustrating experience with the delivery of your appliances and the condition of the fridge. It's completely understandable that you're disappointed with the situation.
We've escalated your matter to our Technical Team for a thorough investigation into the issues you've faced.
Your patience is appreciated, and we are committed to addressing this promptly.
Teljoy's reply07 Feb 2024, 07:47
Official
Good day
We are sorry to hear about your frustrating experience with the delivery of your appliances and the condition of the fridge. It's completely understandable that you're disappointed with the situation.
We've escalated your matter to our Technical Team for a thorough investigation into the issues you've faced.
Your patience is appreciated, and we are committed to addressing this promptly.
We are sorry to hear about your frustrating experience with the delivery of your appliances and the condition of the fridge. It's completely understandable that you're disappointed with the situation.
We've escalated your matter to our Technical Team for a thorough investigation into the issues you've faced.
Your patience is appreciated, and we are committed to addressing this promptly.