GM
Gavin M
1 reviews | Active since Feb 2024
03 Feb 2024, 09:40
bad service
i have paid my rental every month on my washing machine. it is now faulty and it is an agent to be fixed. teljoy has promised to get a part for the agent but it never gets there. they promised to have the part sent asap, but i am still waiting. this has gone one for 2 months now. will never never never buy there again. i cannot even get them on the phone. bad service.
Helpful (0)
Replies (1)0
Replies (1)
Teljoy's replyOfficial
03 Feb 2024, 10:21Good day
Thank you for bringing your recent experience with Teljoy to our attention.
Your teljoy account is currently behind with payments, but we've escalated your matter to our Technical and Collections Team for a thorough investigation into the issues you've faced.
We understand your frustration, and we appreciate your patience as we work towards a resolution.
Thank you for bringing your recent experience with Teljoy to our attention.
Your teljoy account is currently behind with payments, but we've escalated your matter to our Technical and Collections Team for a thorough investigation into the issues you've faced.
We understand your frustration, and we appreciate your patience as we work towards a resolution.
Teljoy's reply03 Feb 2024, 10:21
Official
Good day
Thank you for bringing your recent experience with Teljoy to our attention.
Your teljoy account is currently behind with payments, but we've escalated your matter to our Technical and Collections Team for a thorough investigation into the issues you've faced.
We understand your frustration, and we appreciate your patience as we work towards a resolution.
Thank you for bringing your recent experience with Teljoy to our attention.
Your teljoy account is currently behind with payments, but we've escalated your matter to our Technical and Collections Team for a thorough investigation into the issues you've faced.
We understand your frustration, and we appreciate your patience as we work towards a resolution.