WJ
Wayne J
1 reviews | Active since May 2025
16 May 2025, 04:59
Bad service
Good day Three weeks ago i contacted Teljoy to ask about their services and how it works . They send me to different department and when i finally got to talk to a agent they told me that they will give me a call back because the line was breaking up . Since this day i have not received a call back from Teljoy . Im very disappointed in their service .
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Teljoy's replyOfficial
16 May 2025, 08:25Hello Wayne
Thank you for bringing this to our attention, and please accept our sincerest apologies for the experience you've had. This is certainly not the level of service we aim to provide at Teljoy.
We’re truly sorry that you were transferred multiple times and that you never received a follow-up call as promised. We understand how frustrating this must have been, especially when you reached out with genuine interest in our services.
Please allow us the opportunity to make this right.
Thank you for your patience, and once again, we apologize for the inconvenience caused.
Thank you for bringing this to our attention, and please accept our sincerest apologies for the experience you've had. This is certainly not the level of service we aim to provide at Teljoy.
We’re truly sorry that you were transferred multiple times and that you never received a follow-up call as promised. We understand how frustrating this must have been, especially when you reached out with genuine interest in our services.
Please allow us the opportunity to make this right.
Thank you for your patience, and once again, we apologize for the inconvenience caused.
Teljoy's reply16 May 2025, 08:25
Official
Hello Wayne
Thank you for bringing this to our attention, and please accept our sincerest apologies for the experience you've had. This is certainly not the level of service we aim to provide at Teljoy.
We’re truly sorry that you were transferred multiple times and that you never received a follow-up call as promised. We understand how frustrating this must have been, especially when you reached out with genuine interest in our services.
Please allow us the opportunity to make this right.
Thank you for your patience, and once again, we apologize for the inconvenience caused.
Thank you for bringing this to our attention, and please accept our sincerest apologies for the experience you've had. This is certainly not the level of service we aim to provide at Teljoy.
We’re truly sorry that you were transferred multiple times and that you never received a follow-up call as promised. We understand how frustrating this must have been, especially when you reached out with genuine interest in our services.
Please allow us the opportunity to make this right.
Thank you for your patience, and once again, we apologize for the inconvenience caused.