Bad Service

Service is very bad. I have reported a faulty unit on 05/11/2018. They collected the unit the same day for repairs. At first they did not find any fault with the unit. I have explained to them that the unit is in fact faulty after which they tested again and eventually found the fault. Spares were ordered to fix the problem. After testing again, they found more faults. Spares were ordered again and replaced, after which the unit were tested again apparantly. It has been a month now & up until now I am still waiting for my unit. Tried several times contacting them, but with no new details already known to me. The contact person are either busy on the landline or in a meeting. They just refuse to put me through to a supervisor. Also take note, they took the faulty unit and never even gave me a rental unit. Hopefully I will be hearing from them soon!!!!!