bad service

<p>No problem with teljoy, until I was introduced to the Insurance comp on excisting appliances(eady fix) my speedqueen washing was in working condition, only the cycle selection stopped working. Insurance company collected my machine, two weeks later, I was informed I need to pay R1200 before my machine could be repaired. Not once was a co-payment mentioned, when the insurance was discussed, and I was informed that a loan machine would be at my service, shame, no such thing! I asked them to bring my machine back, switch the machine on, guess what? Started washing, spinning and rinsing all in one??? And smoke at the back with one heavy burning smell of wires burning?? Tried to phone twice this werk to speak to Dominique, left messages? All I need and expect from teljoy and their insurance co, my machiine in the same condition, at the time the machine was removed from my premises. </p>