JJ
Jean J

1 reviews | Active since Nov 2013

17 Jun 2021, 13:02

BAD Company

Dear Teljoy,

Your company is so bad and would never recommend you to anyone, after the whole review of your company you only reply to the cancelation.

You dont even mention that you were taking more money a month than my contract said you were going to.

And then even more so I had the TV for 6 MONTHS and still you want a R500 cancelation fee after your company website says that the R500 is only applicable if you cancel BEFORE 6 months, furthermore the reason I am canceling is because TELJOY is not following their own policies and does not go by the client's contract.

I will be telling everyone how Teljoy works, and its clearly not for their clients

0
Replies (1)
Teljoy
Teljoy's reply17 Jun 2021, 16:33
Official
Hi Jean J,

 You have been contacted and were advised that we did not charge you R500 for cancellation and billing was thoroughly explained. 

Should you require further assistance, do not hesitate to contact us. 

Regards
The Teljoy Team.