HH
Hendrik H
1 reviews | Active since Jun 2019
19 Mar 2024, 10:39
Bad Business
I Wish i could rate a 0. I struggle more than 2 weeks just to get my application approved. Once i got it accepted the person of teljoy told me they don't deliver the product that i app**** for to Mpumalanga. I personally feel that if they put it on their website that i would not have bothered getting all the document ready for the application and phoned them to ask what is going on with my application. I personally feel that they wasted my time.
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Teljoy's replyOfficial
19 Mar 2024, 11:12Good day Hendrik
We deeply apologize for the frustration and inconvenience you experienced during the application process with us. Your feedback is important to us, and we sincerely regret any wasted time or confusion this situation has caused.
We understand your disappointment upon learning that we do not deliver the product you app**** for to Mpumalanga. While we strive to make our policies and limitations clear on our website, we acknowledge that there may have been a gap in communication in your case.
We want to assure you that we take your feedback seriously and will work to improve our communication and transparency regarding our delivery areas and product availability. To address this issue, we will update our website to clearly state that we do not deliver to Mpumalanga.
We deeply apologize for the frustration and inconvenience you experienced during the application process with us. Your feedback is important to us, and we sincerely regret any wasted time or confusion this situation has caused.
We understand your disappointment upon learning that we do not deliver the product you app**** for to Mpumalanga. While we strive to make our policies and limitations clear on our website, we acknowledge that there may have been a gap in communication in your case.
We want to assure you that we take your feedback seriously and will work to improve our communication and transparency regarding our delivery areas and product availability. To address this issue, we will update our website to clearly state that we do not deliver to Mpumalanga.
Teljoy's reply19 Mar 2024, 11:12
Official
Good day Hendrik
We deeply apologize for the frustration and inconvenience you experienced during the application process with us. Your feedback is important to us, and we sincerely regret any wasted time or confusion this situation has caused.
We understand your disappointment upon learning that we do not deliver the product you app**** for to Mpumalanga. While we strive to make our policies and limitations clear on our website, we acknowledge that there may have been a gap in communication in your case.
We want to assure you that we take your feedback seriously and will work to improve our communication and transparency regarding our delivery areas and product availability. To address this issue, we will update our website to clearly state that we do not deliver to Mpumalanga.
We deeply apologize for the frustration and inconvenience you experienced during the application process with us. Your feedback is important to us, and we sincerely regret any wasted time or confusion this situation has caused.
We understand your disappointment upon learning that we do not deliver the product you app**** for to Mpumalanga. While we strive to make our policies and limitations clear on our website, we acknowledge that there may have been a gap in communication in your case.
We want to assure you that we take your feedback seriously and will work to improve our communication and transparency regarding our delivery areas and product availability. To address this issue, we will update our website to clearly state that we do not deliver to Mpumalanga.