Bad Bad service

So the pandemic has hit SA and so many people was affected the financial side of all SOuth Africans. Yet i was trying to keep up with my payments although a salary cut was implemented

Yes the account went into arrears.

February 2021 a tragedy has hit our family as my son was involved in a car accident and passed away a week later. I have made payment to Teljoy. Explaining our situation to them and that we had more than R1 200 000.00 medical debt to also pay as my son did not have medical aid... and then came the funeral costs ... no payment no funeral... and still i have made some payment to them just to show them that we are paying.

Yet they have handed my account over to an attorney for collections... fine keep on paying double my instalment to get the account up to date. Now we get calls stating that we have not been paying the account for the past 5 months... please catch a wake up

We have been clients of Teljoy for 22 years and through alot of problems and heartsore to explain our situation we get treated as if we are ******* that will run away with the stuff .. you know where i stay i have not moved.

Please Teljoy catch a wake up there are really alot of people out there struggling but still trying to make a living...