JB
Jo-Anne Beaton

1 reviews | Active since Jan 2020

18 Apr 2024, 09:35

Assistance please

I send numerous mails. I need my outstanding balance please. Ticket 275104 Ticket 264814. Please can someone help me.

0
Replies (1)
Teljoy
Teljoy's reply18 Apr 2024, 10:29
Official
Good day Jo-Anne

We would like to extend our sincerest apologies for any inconvenience caused by the lack of feedback on your inquiries .Your satisfaction is of utmost importance to us, and we regret any frustration this may have caused.

Please know that your concerns have not gone unnoticed. We understand the importance of resolving outstanding matters promptly, especially when it involves financial matters. Rest assured, I have escalated your request to our customer care team, who are well-equipped to assist you further.

They will be reaching out to you shortly to address your outstanding balance and any other queries you may have. Your patience and understanding during this time are greatly appreciated.