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christiaan G
1 reviews | Active since Aug 2015
12 May 2026, 12:18
**** artist
Contract supposed to end on 01/06/2026 but they try to **** you into paying till end of month and lady on email is rude if you ask for manager she just say phone customer care she is not working with my account anymore
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Replies (2)
Teljoy's replyOfficial
12 May 2026, 12:41Hello Christiaan
Thank you for your feedback, and we sincerely apologize for the experience you’ve had.
At Teljoy, we do not intend to inconvenience or mislead our customers in any way. We’re sorry to hear that you felt unhappy with the communication received and the assistance provided.
Please allow us the opportunity to review your account and clarify the billing and contract end-date concerns with you directly. We will escalate the matter and ensure that a manager or relevant team member assists you further.
We appreciate your feedback, as it helps us improve our customer service experience.
Thank you for your feedback, and we sincerely apologize for the experience you’ve had.
At Teljoy, we do not intend to inconvenience or mislead our customers in any way. We’re sorry to hear that you felt unhappy with the communication received and the assistance provided.
Please allow us the opportunity to review your account and clarify the billing and contract end-date concerns with you directly. We will escalate the matter and ensure that a manager or relevant team member assists you further.
We appreciate your feedback, as it helps us improve our customer service experience.
Teljoy's reply12 May 2026, 12:41
Official
Hello Christiaan
Thank you for your feedback, and we sincerely apologize for the experience you’ve had.
At Teljoy, we do not intend to inconvenience or mislead our customers in any way. We’re sorry to hear that you felt unhappy with the communication received and the assistance provided.
Please allow us the opportunity to review your account and clarify the billing and contract end-date concerns with you directly. We will escalate the matter and ensure that a manager or relevant team member assists you further.
We appreciate your feedback, as it helps us improve our customer service experience.
Thank you for your feedback, and we sincerely apologize for the experience you’ve had.
At Teljoy, we do not intend to inconvenience or mislead our customers in any way. We’re sorry to hear that you felt unhappy with the communication received and the assistance provided.
Please allow us the opportunity to review your account and clarify the billing and contract end-date concerns with you directly. We will escalate the matter and ensure that a manager or relevant team member assists you further.
We appreciate your feedback, as it helps us improve our customer service experience.
cG
christiaan G's updateReviewer Update
12 May 2026, 12:55still you get someone to phone me my account is up to date
tell me how is it that contract ending the 1st but you want me to pay for the whole month
tell me how is it that contract ending the 1st but you want me to pay for the whole month
cG
christiaan G's update12 May 2026, 12:55
Reviewer Update
still you get someone to phone me my account is up to date
tell me how is it that contract ending the 1st but you want me to pay for the whole month
tell me how is it that contract ending the 1st but you want me to pay for the whole month