Arrears account

<p>Why when the money is available in my account no debit goes off, eventhough I contacted your callcentre and provided them with all my banking info and new contact details.<br /><br />Next thing I know, a teljoy van rock up wanting to collect the goods.<br /><br />How many more phone calls?<br />How many more emails?<br /><br />I thought this was a convenient way to "rent to own"</p>