PG
Peter G
1 reviews | Active since Dec 2019
04 Jul 2022, 15:18
Application Process
Five times we had to ask about out application as nobody came back to us regarding the application submitted.
Helpful (0)
Replies (4)0
Replies (4)
Teljoy's replyOfficial
04 Jul 2022, 17:22Hello Peter, we apologise for the frustration caused. We see the ID number provided is not yours, we will be in contact with the applicant tomorrow
Best regards,
Teljoy's reply04 Jul 2022, 17:22
Official
Hello Peter, we apologise for the frustration caused. We see the ID number provided is not yours, we will be in contact with the applicant tomorrow
Best regards,
PG
Peter G's updateReviewer Update
06 Jul 2022, 11:41*** - My fiance submitted an application on Sunday. We got no response from Teljoy.
They sent an email asking for ID and proof of address which we sent yesterday. This morning again we get asked for the same documents???? Why is that? Since Chante has an account with Teljoy why all this *******?? I have re-sent the documents, please now do your job and assist us with our application.. BAD SERVICE ALL OF A SUDDEN!
They sent an email asking for ID and proof of address which we sent yesterday. This morning again we get asked for the same documents???? Why is that? Since Chante has an account with Teljoy why all this *******?? I have re-sent the documents, please now do your job and assist us with our application.. BAD SERVICE ALL OF A SUDDEN!
PG
Peter G's update06 Jul 2022, 11:41
Reviewer Update
*** - My fiance submitted an application on Sunday. We got no response from Teljoy.
They sent an email asking for ID and proof of address which we sent yesterday. This morning again we get asked for the same documents???? Why is that? Since Chante has an account with Teljoy why all this *******?? I have re-sent the documents, please now do your job and assist us with our application.. BAD SERVICE ALL OF A SUDDEN!
They sent an email asking for ID and proof of address which we sent yesterday. This morning again we get asked for the same documents???? Why is that? Since Chante has an account with Teljoy why all this *******?? I have re-sent the documents, please now do your job and assist us with our application.. BAD SERVICE ALL OF A SUDDEN!
PG
Peter G's updateReviewer Update
06 Jul 2022, 12:10*** - As per usual there will be no feedback. I can not understand why the service of a once great company has fallen to this utter ******* service.
PG
Peter G's update06 Jul 2022, 12:10
Reviewer Update
*** - As per usual there will be no feedback. I can not understand why the service of a once great company has fallen to this utter ******* service.
Teljoy's replyOfficial
06 Jul 2022, 13:36Hello Peter, I understand your frustration our sales team will be in touch with your fiancé shortly regarding her application.
Best regards,
Teljoy's reply06 Jul 2022, 13:36
Official
Hello Peter, I understand your frustration our sales team will be in touch with your fiancé shortly regarding her application.
Best regards,