After 1 month, it's gone to ****

Just a pity i can't choose a negative 5 star review

I've had an account with Teljoy for just a little over a month now, and it's been the worst experience.

Teljoy are quick to get business and sales, but when it's sign, sealed and delivered, they don't give a rats behind about their clients.

I've already been threatened by a collections agent names Tshiamo on numerous occasions about not paying even though only 1 month has passed.

I arranged telephonically for both my items to be debited off my account on the 5th of each month as i only get paid by the 4th of 5th of each month which was approved, just to get told off by said collections agent that the debit order cannot be on the 5th and paying manually will increase the owed amount each month. What kind of bull**** is that? And if i don't pay, Teljoy will send people to come and collect the items? Don't threaten a client Teljoy, that's not how you do business.

I've asked in each of my emails sent to the collections agent for a statement of account along with banking details so that I can pay, but to no avail. It's like I need to pay something that doesn't exist at this time. I've also asked to speak to a manager or supervisor to escalate this situation, but has fallen on deaf ears.

Can someone in management please contact me regarding this so that it can get resolved?