Accounts

So every month i get a call from teljoy account from the same consultant Stacey Every month its the dame issue my account is in errors bere in mind i pay my account on the 26st of every month without a fail

I paid my R85 maintenance plan on the 26st of January 2023, so my next payment is due on the 26th of February 2023 right....!!!!!

So my payment for this month is R73 cause i paid more then my usual payment every month Without fail i get an sms and an call that my account is in errors So heres my question how is my account in errors if i pay it on time? Stacey says i have to pay month end for the next month in advance right,so if i pay end jan for feb which means they will still send me an sms and give me a call mid feb saying mu account is in errors for March is that not so?

I went off on here, how the hell do u do ur accounts pls cause in so fed up for their calls and sms every Fu*cking month where the hell will i run....

They are the worst accountants🤞 They can take their maintenance plan and shuff it i cnat be explaining the same **** every month