Absolutely Bad Sevice
<p>Needed to replace a faulty rental.</p> <p>I tried to call on the 30 December. Guess what. Not a single person to answer calls.</p> <p>I left a message via the Website.</p> <p>Sales only got back to me on 05 January.</p> <p>I then got transferred and requested a replacement tv. </p> <p>As at 10 January 2017 10h31 the tv has still not been replaced.</p> <p> </p> <p>I have spent 30 minutes on the telephone. No one is able to assist.</p> <p>Technical does not answer their phone.</p> <p>Chris Mostert does not answer his Phone. The cell number </p> <p>The CEO does not answer his phone and goes straight to voice mail. No PA or secretary.</p> <p>**** poor service.</p> <p> </p> <p> </p>
Good Day david-coetzee-1
Thank you for contacting Teljoy and for the details,our sincere apologies with regards to the delay in assisting you in this regard,however during the Festive season the departments are on skeleton staff and this could have been the reason for the delay.
However,would you kindly advise if you have been assisted accordingly and by which department.
Once again our apologies with regards to the delay in this matter.
Thank you
Kind Regards
Your Teljoy Team
Good Day david-coetzee-1
Thank you for contacting Teljoy and for the details,our sincere apologies with regards to the delay in assisting you in this regard,however during the Festive season the departments are on skeleton staff and this could have been the reason for the delay.
However,would you kindly advise if you have been assisted accordingly and by which department.
Once again our apologies with regards to the delay in this matter.
Thank you
Kind Regards
Your Teljoy Team