AS
Angelique S
1 reviews | Active since Aug 2016
22 Jul 2019, 12:16
Absolute Pathetic Client service!!!!!!
Teljoy is really a PATHETIC.
They promise to fix your appliance if it broken or damaged but when they actually have to do it they have ten million stories.I have been paying for a stove for 2 months no with it being damaged!!!You cancelled my contract because I am a "DIFFICULT CLIENT" But ALL I want is what I paid for! Is it really that hard to ask for?? Teljoy is quick to help you if you apply for a appliance but slow to replace or fix it!!this is really nonsense client service.
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Replies (2)0
Replies (2)
Teljoy's replyOfficial
22 Jul 2019, 12:35Good day Angelique,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
Teljoy's reply22 Jul 2019, 12:35
Official
Good day Angelique,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
Teljoy's replyOfficial
22 Jul 2019, 13:05Hi Angelique,
We have received feedback from our customer care department stating that as per your request the contract has been cancelled.
Regards,
The Teljoy Team
We have received feedback from our customer care department stating that as per your request the contract has been cancelled.
Regards,
The Teljoy Team
Teljoy's reply22 Jul 2019, 13:05
Official
Hi Angelique,
We have received feedback from our customer care department stating that as per your request the contract has been cancelled.
Regards,
The Teljoy Team
We have received feedback from our customer care department stating that as per your request the contract has been cancelled.
Regards,
The Teljoy Team