Absa Teljoy

Since Teljoy took over from Maxicare the service is terrible. I have logged a claim only to have an assessor appointed two weeks later. I have made 32 calls to both Absa and Absa Teljoy but no one knows whats happening. They saying my TV has been authorised for replacement but and it is the warehouse but taking them over two weeks to deliver. when you call them they just put you on hold for evermore until you get frustrated and cut the call. no one seems to know what is happening. Pathethic Service