1 reviews | Active since Mar 2009
A week after repairs done still no delivery
<p>Our microwave went in for repairs with a promise we would be kept abreast of progress. After 3 weeks I phoned to find out when we can expect the microwave back. The agent told me that the repairs was completed and it will be collected from Samsung and devlivered. Now more than a week later we are still without a microwave oven. Was it a coincidence or a lie that the repairs was done when I phoned?</p>
Good Day corneil
Thank you for contacting Teljoy and for the details,we do apologise for the delay in the repair of the appliance,this has been sent through to our Technical service department to contact you as soon as possible in this regard.
Thanking you in advance
Your Teljoy Team
Good Day corneil
Thank you for contacting Teljoy and for the details,we do apologise for the delay in the repair of the appliance,this has been sent through to our Technical service department to contact you as soon as possible in this regard.
Thanking you in advance
Your Teljoy Team
The device arrived but it was dented and damaged. It looks like the repair guys didn't know how to open the covers. I notified Teljoy and sent photos. They jumped on it and delivered a new microwave today.
The device arrived but it was dented and damaged. It looks like the repair guys didn't know how to open the covers. I notified Teljoy and sent photos. They jumped on it and delivered a new microwave today.