1 reviews | Active since Mar 2009
2015-08-20 | No Invoice = No Payment
<p>Hi, So the Last time I received and Invoice from Teljoy via e-mail is August the 20th 2015 (yep almost 2 years ago). Since then I have phone and e-mail customer service numerous times onlt to be told that the issue is resolved. This case has been ongoing for 8 months now with no resolution. Stop paying Teljoy for services they added without sending notification, one will receive the 'Account in Arrears' e-mail quick quickly. Why of Why do I need to beg for invoices from Teljoy? Is it because of the R18 admin fee and R2 club fee you have added to my invoice since my last one I received in 2015? Can I ask you to refund me the R18 for the past 2 years seeming that I had to phone you each and every time to find out what I need to pay? (PS. My admin fee is R28 monthly) so you actually owe me R10 per month for the past 2 years. Your mails is not blocked on my side (as I received mails from your customercare, individuals as well as arrear accounts) so something else must be broken somewhere. But hey Teljoy don't care, they have not cared for the past 8 months why start now. End of this month - if I did not receive my invoice I will not pay you.. No Invoice = No Payment.</p>
Good day Paul,
If you require any other assistance kindly contact our Customer Care department on ***
Kind Regards
The Teljoy Team
Good day Paul,
If you require any other assistance kindly contact our Customer Care department on ***
Kind Regards
The Teljoy Team
