2 months and no replacement fridge received

It’s now gone almost 2 months when I reported a faulty fridge and to date after making 30 + calls , I still did not receive my replacement . I have been dealing with Octavia who has been dishonest to me promising me a replacement every day . I lost loads of money in food that has now gone off . According to octiva , teljoy didn’t have stock in Durban so she said there was nothing she could do . She said even her team leader could not help . After telling her that I was going to report them, then a fridge becomes available all of a sudden , she then sends me pics to choose a fridge , I then chose the fridge which she promised to arrive in 2 days , n guess what , she forgets to book it , a lady by the name of Katie then books it and says by weekend I should get it . 2 date no fridge has been delivered , I urge people out there not to use teljoy , they have *********** people like octiva who returned one call after me making 30 calls . You are better off getting ur stuff from reputable companies like game , makro. There are many poor reviews about teljoy on this site so don’t waste your time ,money and sanity .