AP
Annelien P
1 reviews | Active since Jul 2023
06 Sept 2024, 09:19
2 faulty dishwashers in 3 months with not a care in the world by your company
The worst company when it comes to customer service!! Very quick to do sales, but after that, you are stuck with *********** customer care and technician staff who just want more money out of you after logging a faulty product twice!!
Can a supervisor please contact me to get this resolved because I am losing my patients with you and willing to go to the news papers with this!
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Teljoy's replyOfficial
06 Sept 2024, 09:45Good day Annelien,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with your dishwashers and the level of customer service you have received.
We understand your disappointment, especially given that you’ve encountered two faulty dishwashers within a short period. This is not the standard of service we aim to provide, and your feedback is invaluable in helping us improve.
Please rest assured that your concerns are being taken very seriously. We are escalating this issue to our management team, and a supervisor will contact you directly.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with your dishwashers and the level of customer service you have received.
We understand your disappointment, especially given that you’ve encountered two faulty dishwashers within a short period. This is not the standard of service we aim to provide, and your feedback is invaluable in helping us improve.
Please rest assured that your concerns are being taken very seriously. We are escalating this issue to our management team, and a supervisor will contact you directly.
Teljoy's reply06 Sept 2024, 09:45
Official
Good day Annelien,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with your dishwashers and the level of customer service you have received.
We understand your disappointment, especially given that you’ve encountered two faulty dishwashers within a short period. This is not the standard of service we aim to provide, and your feedback is invaluable in helping us improve.
Please rest assured that your concerns are being taken very seriously. We are escalating this issue to our management team, and a supervisor will contact you directly.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with your dishwashers and the level of customer service you have received.
We understand your disappointment, especially given that you’ve encountered two faulty dishwashers within a short period. This is not the standard of service we aim to provide, and your feedback is invaluable in helping us improve.
Please rest assured that your concerns are being taken very seriously. We are escalating this issue to our management team, and a supervisor will contact you directly.