NO SERVICE AFTER TRANSFERING AN AMOUNT ON 3 OCTOBER 2016 / No feedback on queries

<p>I am working for a CHARITY organisation and we have **** payment on 3 October 2016 in order to make use of cheaper calls to our clients. After I have sent proof of our payment to a staff member at Telfree, I was informed that they "can't allocate the amount to our account, as they are experiencing IT problems". </p> <p> </p> <p>I have send endless emails (needless to say that I have also NOT received "read confirmation" OR reply to my communication to 2 ladies); I have also tried contacting this company on ********** but after selecting my option provided by the "voice recorded" opperator the lines are just "DYING" on me .</p> <p> </p> <p>I actually now wonder if this company is still existing or not?</p> <p> </p> <p> </p> <p> </p>