1 reviews | Active since Mar 2012
WORST SERVICE EVER
<p>WAITED 3 MONTHS WITH NO FEEDBACK, AFTER CALLING LEGAL ADVISOR I WAS INFORMED THAT TELESURE WAS NOT EVEN SUPPOSE TO DEDUCT MY ACCESS AS ITS A 3RD PARTY CLAIM YET THEY STILL DEDUCTED, THEY SAY ITS IN MY CONTRACT WHEN I REQUEST MY CONTRACT THEY GOT STORIES,FROM APRIL TO DATE THEY HAVE DONE NOTHING AND YET I PAID ALL MY INSTALLMENTS ON TIME ETC, WHAT WAS I ACTUALLY PAYING FOR, WHEN I CONTACTED THE PERSON WHO BUMPED THEY INFORMED ME THAT THEY PROVIDED ALL THE INFORMATION TO TELESURE AND YET YOU HAVE DONE NOTHING, I CALL INTO THE CALL CENTRE SPOKE TO BONGANI RADEBE WHO PROMISED ME HE WILL KEEP ME UPDATED AND YET WHEN I CALL EVERYTIME HE HAS A DIFFERENT STORY, I CALLED AGAIN SPOKE TO NATASHA WHO FROZE WHEN HELPING ME AND JUST TRANSFERRED ME, WHEN I REQUEST TO SPEAK TO MANAGER MICHELLE POWELL OR RENE THEY ARE ALWAYS IN MEETINGS, ONCE YOU GOT US SIGNED UP YOU JUST TAKE OUR MONEY AND PROVIDE NO SERVICE, ITS LIKE YOU ARE DOING ME A FAVOUR YET I PAY FOR THE SERVICE.</p>
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Telesure Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Telesure Team
