Worst customer service ever

Item: Telesure Investment Holdings
Rating: 1
Author: Matete M

It has been close to 3 month since I have registered third party claim with telesure. Whenever u call they wi tell u one thing for a month.. if u dnt call u won't see a progress, sies...worst service ever..can they please pay so that I can be able to fix my car.

Helpful (0)

Replies (3)

Telesure Investment Holdings's replyOfficial

23 Nov 2021, 14:03

Hi Matete,

We acknowledge receipt of your complaint

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Telesure Team

Telesure Investment Holdings's reply23 Nov 2021, 14:03

Official

Hi Matete,

We acknowledge receipt of your complaint

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Telesure Team

Matete M's updateReviewer Update

24 Nov 2021, 10:13

Can someone competent deal with this issue as Busisiwe seems like she doesn't want to help..her number is forever busy.

Matete M's update24 Nov 2021, 10:13

Reviewer Update

Can someone competent deal with this issue as Busisiwe seems like she doesn't want to help..her number is forever busy.

Telesure Investment Holdings's replyOfficial

24 Nov 2021, 16:28

Hi Matete,

Your matter has been escalated to the relevant team to assist. They will be in contact with you.

Kind Regards,
The Telesure Team

Telesure Investment Holdings's reply24 Nov 2021, 16:28

Official

Hi Matete,

Your matter has been escalated to the relevant team to assist. They will be in contact with you.

Kind Regards,
The Telesure Team