Worst claims experience

I'm insured through Nedbank Insurance, which I wasn't aware is part of the Telesure group. Hippo clearly favours Telesure as had I known I wouldn't have taken this insurance. It's a week, a week for a lost keys claim. Unlocked vehicle, for 9days. As Murphys law would have it, the gate motor is now broken. So the car is unlocked while we wait to have the gate motor to get fixed.