What a terrible company!!

Item: Telesure Investment Holdings
Rating: 1
Author: Thabo G

1 June 2018 a Telesure client drove into me whilst waitng at a red traffic light.

Since then I have been f#&#&$ around by youe Cynthia Maseko.

Firstly, you refuse to pay the full claim - liability is 100% that of your client. Secondly, you offer less than the value of the replacement part. Thirdly, you ****hia Maseko has yet to answer any email that I have ever sent her.

Whenever you requested anything, I jumped through all your hoops. Maybe time that you start jumping?

And guess what? The parts and labour rates has increased up, thus the claim has increased!

Helpful (0)

Replies (2)

Telesure Investment Holdings's replyOfficial

19 May 2020, 07:58

We acknowledge receipt of your complaint.

We have arranged that you are contacted by the relevant team who will assist you with your concerns as raised above.
Kind Regards,
The Telesure Team.

Telesure Investment Holdings's reply19 May 2020, 07:58

Official

We acknowledge receipt of your complaint.

We have arranged that you are contacted by the relevant team who will assist you with your concerns as raised above.
Kind Regards,
The Telesure Team.

Telesure Investment Holdings's replyOfficial

06 Jul 2020, 08:29

Hi Thabo,

We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.

You are welcome to contact us should you wish to discuss the matter further.

Kind Regards,
The Telesure Team.

Telesure Investment Holdings's reply06 Jul 2020, 08:29

Official

Hi Thabo,

We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.

You are welcome to contact us should you wish to discuss the matter further.

Kind Regards,
The Telesure Team.