WN
Werner N

1 reviews | Active since Mar 2020

09 Nov 2020, 21:07

Useless service from Telesure Investment Holdings

Such poor service from TIHSA, they cannot even manage to phone me back regarding my claim against a client of theirs. Especially the agent asigned to me Jeanique Mitchell who is mostly on lunch during the day and somehow does not know how to return several messages left for her.

Poor poor poor!!

0
Replies (5)
Telesure Investment Holdings
Telesure Investment Holdings's reply09 Nov 2020, 21:49
Official
Hi Werner,

We would like to apologise for the service you have received.

We would also like to look into your matter.

Please send us a private message with your policy/ID and contact number.

Kind Regards,
The Telesure Team 
WN
Werner N's update09 Nov 2020, 21:54
Reviewer Update
*** CLM:02
Telesure Investment Holdings
Telesure Investment Holdings's reply10 Nov 2020, 09:08
Official
Hi Werner,

Your details are hidden by Hello Peter.

Please send us a private message with your policy details.

Kind Regards,
The Telesure Team
Telesure Investment Holdings
Telesure Investment Holdings's reply10 Nov 2020, 10:10
Official
Hi Werner,

We've received it, thanks.

Kind Regards,
The Telesure Team
WN
Werner N's update17 Nov 2020, 09:51
Reviewer Update
And still you do nothing about it? You guys take the cake for the most useless company ever!!