tH
thaun H

1 reviews | Active since Jun 2015

08 Jun 2015, 07:40

useless no customer service

my car was in a accident (another party damaged my car). So the other parties insurance must pay for it and it been now more than a month havnt heard from them everytime i phone the consultant is on lunch or busy left so many ,messages but still no responce

0
Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply08 Jun 2015, 16:45
Official
Hello thaun,

Thank you for bringing this matter to our attention.

We have in the interim escalated the matter to the Legal Management Team for their intervention on the case.

We acknowledge the frustration and assure you that the matter will receive the attention it deserves.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The Telesure Team