AL
Auckzano L

1 reviews | Active since Dec 2015

02 Dec 2015, 19:07

Unsatisfied service

Dear Budget, I was involved in a accident a few months ago. To date my claim has not been settled to my satisfaction. I am a proud member of Budget , and believe in you in setting my safety first. I was referred by a friend of mine to Budget , and i do not regret being part of the telesure group. However , i need your assistance in helping me with this claim . Your agents has thus far treated me with respect and dignity a which made me proud be a member.However , i urgently need to speak to one of your managers or senior staff member to discuss my concern and therefore will appreciate it whether i can be contacted urgently.<br> <br> Telesure Group Service have a reputation of great service delivery and i trust that they will uphold the tremendous reputation. I am awaiting your call.<br> <br> Regards<br> <br> Auckzano

0
Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply08 Dec 2015, 11:31
Official
Hello Auckzano,

Thank you for bringing this matter to our attention.

We have in the interim escalated the matter to the customer relations team.

We acknowledge the frustration and apologise for the inconvenience caused.

Kind Regards,

The Telesure Team