UNPROFESSIONAL AND PATHETIC SERVICE - TELESURE

My daughter was in an accident with a Virseker client and Telesure has been dealing with the claim. It has been three months and all I get is excuses why my vehicle has not been repaired yet even though the assessor has signed off on the repairs about a month ago. My claim is being dealt with by Enid and Cynthia (last names not posted but have available). E-mails are not being answered and I received notifications where mails have been deleted without being read, after questioning why I receive no more receipts... This is totally unacceptable!!! I need my vehicle repaired.