********* sales practices

There is a lady called Thoko from Vestlife calling my mother from number *** forcing her to take up additional insurance. I have full authority on my mother's financial affairs because she's not very tech savvy and barely speaks any English. This lady called me first because my mom listed my number as her primary number and then insisted she had to speak to the account holder only to badger my mom with unsolicited calls while using ********* sales practices .

She’s said she was calling on behalf of Wesbank and Suzuki and insists that the insurance is mandatory and demanded her banking details. I called her back to verify her story and she started hurling insults at me for questioning her on belittling my mother. I checked with both Wesbank and Suzuki and they have nothing to do with this company. I then realised there was a similar call earlier that week from someone from First For Women selling additional cover at the same price.

I would like to report her conduct.