CR
Clive R

1 reviews | Active since Jul 2019

05 Nov 2020, 15:52

Unauthorized credit check

I received an updated credit report and to my shock I have a enquiry that was done on my details which I did not authorize How is this possible that people can just do credit checks without my permission!! I have not app**** for any credit with this company. My personal information must be removed from your system asap and confirmation send to me immediately!!!

0
Replies (3)
Telesure Investment Holdings
Telesure Investment Holdings's reply05 Nov 2020, 16:50
Official
Hi Clive,

We would like to investigate your matter.

Please send us a private message with your contact number, our team will contact you to discuss your concerns.

Kind Regards,
The Telesure Team
Telesure Investment Holdings
Telesure Investment Holdings's reply06 Nov 2020, 09:52
Official
Hi Clive,

Thanks for providing us with your contact number.

Our team will be in contact with you.

Kind Regards,
The Telesure Team
Telesure Investment Holdings
Telesure Investment Holdings's reply10 Nov 2020, 13:56
Official
Hi Clive,

We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
 

You are welcome to contact us should you wish to discuss the matter further. 
 
 
Kind Regards, 
The Telesure Team