SM
Sika M

1 reviews | Active since Aug 2020

29 Sept 2020, 11:33

Unauthorized credit check

I was surprised this morning when I checked my credit record only to see that an enquiry has been done by 'TELESURE GROUP SE', I have never authorized such enquiry on my profile, and I don't this is legal in any way, to perform a credit check on the user without their knowledge

0
Replies (2)
Telesure Investment Holdings
Telesure Investment Holdings's reply29 Sept 2020, 11:47
Official
Hi Sika,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,
The Telesure Team.
Telesure Investment Holdings
Telesure Investment Holdings's reply02 Oct 2020, 11:50
Official
Hi Sika,

Please be advised that we've attempted to reach you via email as well as your mobile number however we cannot reach you.

We will therefore close this complaint until you get back to us with the requested information.

Kind Regards,
The Telesure Team.