RP
Robin P

1 reviews | Active since Jul 2015

19 Jun 2019, 18:00

Unauthorized Credit Check

Today I was extracting my annual credit report and was curious as to all the inquiries against my name. I then checked and found this company on the list. I checked their website and have not had any contact with any of the companies they are associated with in the last year however a credit check was done against my person.

This was not an authorized credit inquiry, what on earth is a company doing checking the credit status of people they are not in contact with?

The credit check was done on 2018/11/14 with the type noted as "Education Check" - What is that even?

0
Replies (4)
Telesure Investment Holdings
Telesure Investment Holdings's reply20 Jun 2019, 08:04
Official
We acknowledge receipt of your complaint.

We have escalated your matter to the relevant team to dicsuss your concerns.

Kind Regards, 
The Telesure Team
Telesure Investment Holdings
Telesure Investment Holdings's reply21 Jun 2019, 12:13
Official
Dear Robin

Kindly be advised that we attempted to reach you telephonically without success

Please confirm a suitable time that contact can be made in order for us to discuss our findings

Kind Regards
The Telesure Team

Telesure Investment Holdings
Telesure Investment Holdings's reply24 Jun 2019, 09:06
Official
Dear Robin

Our Customer Relation Specialist has sent you an email regarding your concerns

Kind Regards
The Telesure Team
RP
Robin P's update08 Jul 2019, 16:35
Reviewer Update
Update: It was alleged that this check came from Hippo.com even though I have not used it in well over a year. Telesure still to confirm validity of check and confirm why it was put through as an education check.