UNAUTHORISED CREDIT INQUIRY

I made an inquiry on the 16/01/2018 via Hippo for the vehicle insurance. I received a call from a consultant who then took my details to send me a quote. I never received a quote and on the 18/01/2018 I received a call again and they took my details again to do a quote, however I never received a quote. Today 23/01/2018 I received a notification that my credit profile has had inquiries when I checked then its 'TELESURE GROUP SE' this was never discussed with me nor a permission was requested. this is unprofessional and very misleading of such an established Company to omit the requirements of going into somebody's personal profile without their consent as such is the violation of privacy which has negative effects on one 's profile. I expect this to be reversed immediately and a notification sent to me formally within 24-48 hours.