TW
Trudy W

1 reviews | Active since Sept 2014

30 Jun 2018, 05:19

Unauthorised credit enquiry

On the 29th June 2018, I went to hippo.co.za and made an comparison enquiry to see what were the possible insurance costs on a new car I wanted to buy. I entered my ID number and they had all my information. Te next thing I know, there is a credit enquiry on my credit report by Telesure that I did not authorise.

I would like to know who gave Telesure permission to log an enquiry on my transunion profile.

0
Replies (2)
Telesure Investment Holdings
Telesure Investment Holdings's reply30 Jun 2018, 08:08
Official

We acknowledge receipt of your complaint.

We will be in contact with you during office hours.

Kind Regards,

The Telesure Team.

Telesure Investment Holdings
Telesure Investment Holdings's reply02 Jul 2018, 15:30
Official

Update:

We have attempted to contact you, without success and a message was left on your voice mail.

We will appreciate it if you will make contact with us in order to resolve your concerns.

Kind Regards,
The Telesure Team.