TK
Tshepo K

1 reviews | Active since Dec 2020

28 Dec 2020, 08:41

Unauthorised Credit enquiries

Good Morning. There appears to be two separate unauthorized credit enquiries on my credit report. How can I get these removed?

0
Replies (4)
Telesure Investment Holdings
Telesure Investment Holdings's reply28 Dec 2020, 16:20
Official
 
 Good day Tshepo,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you, please send us your ID and contact number we will would like to investigate further. 

Kind regards,
Telesure Investment Holdings


TK
Tshepo K's update19 Jan 2021, 08:59
Reviewer Update
It's been weeks with no feedback or courtesy call from your "Customer Relation Specialists".
Telesure Investment Holdings
Telesure Investment Holdings's reply19 Jan 2021, 10:57
Official
Hi Tshepo,

We are sorry for the service.

Our team will be in contact with you.

Kind Regards,
The Telesure Team
Telesure Investment Holdings
Telesure Investment Holdings's reply20 Jan 2021, 17:26
Official
Hi Tshepo,

As discussed, we have arranged for the entries to be removed from your profile.

Please accept our apology for the inconvenience caused.

Regards,

The Telesure Team