TOTALLY DISSATISFIED

MY VEHICLE HAS BEEN AT RENEWIT GREENSTONE FOR THE PAST 3 WEEKS FOR RECTIFICATION WORK. THEY FAILED TO DO PROPER REPAIRS THE FIRST TIME, I HAD TO DO THE RUNNIGN AROUND TO GET THE VEHICLE BOOKED IN AGAIN FOR PROPER REPAIRS. NO ONE AT TELESURE IS EVEN BOTHERED RIGHT NOW. IT SEEMS ONCE TELESURE APPROVES A CLAIM, THEY TOTALLY FORGET ABOUT THEIR CLIENTS AND SUDDENLY IM RENEWIT'S PROBLEM AND YET TELESURE KEEPS TAKING A PREMIUM FROM ME. THE SERVICE IS SHOCKING! ONE WOULD THINK WITH THE GENERATION CX "CLIENT CENTRICITY" THAT WE'RE LIVING IN, BUSINESSES WOULD GO THE EXTRA MILE TO PLEASE EXISTING CLIENTS. TELESURE IS LITERALLY FORCING ME TO CANCEL MY POLICY AND FIND A COMPANY THAT WILL TAKE ME SERIOUS!