FN
Freddie N

1 reviews | Active since Nov 2016

06 Aug 2025, 13:31

Tihsa pathetic

Tihsa is one one the worst companies to deal with they stall u fr 30 days niw we on 36 days still being on h9ld to pay my claim.. u have a no care attitude and unprofessional Mbali why are you telling me that you dont have the need to respond to emails no wonder Tihsa so pathetic bcoz u hv *********** staff.. everyday when I call it's q different excuses. Ya all excuses not to pay out. My file is with management fr 3 weeks to approve boy maybe african times take a number take a seat everyone spins a diff story excuse still waiting fr manager to call me after I leave messages.. niw I get told to call after 15.00 they in meetings bs..

Never do business with this company please

0
Replies (4)
Telesure Investment Holdings
Telesure Investment Holdings's reply06 Aug 2025, 13:50
Official
Good day Mr F Naude, 

We are sorry to hear about your service experiece and aologize for the inconvenience and frustration caused.

Please can you provide us with the claim number of the claim you are referring to in order for us to be able to assist as we are not picking up any claims with your ID number.

Kind regards, 
The Telesure team
FN
Freddie N's update06 Aug 2025, 14:06
Reviewer Update
***/1
Telesure Investment Holdings
Telesure Investment Holdings's reply06 Aug 2025, 14:08
Official
Thank you Mr Naude, 

We will escalate your complaint to the relevant team to assist.  

Kind regards, 
The Telesure team
FN
Freddie N's update08 Aug 2025, 07:31
Reviewer Update
Please get the Director to call me have your clients documents