LL
Leach L

1 reviews | Active since Jul 2020

05 Mar 2025, 10:16

TIHSA attrocious service

I had logged a claim in November 2024. Sent the required pics to their Whatsapp channel as requested. In December we receive a notification that the pics were never received to which we responded by sending the pics to the assessor Acculia Hendricks. Thgis with a screenshot showing the date of which said pics were submitted on Whatsapp. Today is 5 March 2025 and we are yet to receive any feedback from Acculia. The number is never answered when you call into the call centre. Budget insurance please intervene.

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Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply05 Mar 2025, 10:41
Official
Good day Mrs M Louw.

Sorry to hear that our service didn't meet your expectations and apologize for the inconvenience caused
We will work to resolve the issue as quickly as possible.

Kind regards, 
The Telesure team