1 reviews | Active since Dec 2010
thefts!!
Firstly when one cancels their Budget Insurance, one assumes that the value added service would be cancelled along with it, not the case! After a few I notice the debt still going off my account, called Telesure to cancel this value added service.<br> <br> A few months later I notice my account is still being debited, I call and cancel again, being assured it has been cancel, the following month I pay attention to my debts and notice yet again my account was debited, I call and am promised my account is closed, the following month yet again account is debited, call yet again in a really bad mood, and desperately explain although my account is closed on their system I am still being debited. I thought not to even bother fighting to get this money back as one knows it's a losing battle i am not willing to fight fight fight with people over the phone for my money. To only this mont5h be met yet again with them debiting my account.<br> <br> This is blatant theft! you are *****ing from me every month and refuse to help me when I call.<br> <br> STOP TAKING MY DARN MONEY!!! don't care about being reimbursed
Thank you for your posting and allowing us an opportunity to investigate your complaint.
We can confirm that a Customer Relations Specialist has been in contact and will revert as soon as the investigation has been completed.
Apologies for the inconvenience.
Kind Regards
The Telesure Team
Best regards,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
We can confirm that a Customer Relations Specialist has been in contact and will revert as soon as the investigation has been completed.
Apologies for the inconvenience.
Kind Regards
The Telesure Team
Best regards,
