IM
Itumeleng M
1 reviews | Active since Feb 2019
22 Feb 2022, 12:07
Telesure: who are you people? What do you want from me?
Who are you people? Why do you courier something to my house without my consent? What do you want from me? I did not sign for your parcel and I request the courier to return it. I have never dealt with Telesure and I would appreciate it if you contact me before you send anything to my address. For the record, I will nit hesitate to take legal action against your company.
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Replies (4)0
Replies (4)
Telesure Investment Holdings's replyOfficial
22 Feb 2022, 14:37Hi Itumeleng,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Telesure Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Telesure Team
Telesure Investment Holdings's reply22 Feb 2022, 14:37
Official
Hi Itumeleng,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Telesure Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Telesure Team
Telesure Investment Holdings's replyOfficial
22 Feb 2022, 16:53Hi Itumeleng,
We have noted that you had a claim with Budget Insurance and that you requested to be provided with a copy of the policy sales recording.
The sales recording was then placed on a CD which we attempted to deliver to you.
Please let us know should you still wish to receive a copy of the sales recording.
Regards,
The Telesure Team
We have noted that you had a claim with Budget Insurance and that you requested to be provided with a copy of the policy sales recording.
The sales recording was then placed on a CD which we attempted to deliver to you.
Please let us know should you still wish to receive a copy of the sales recording.
Regards,
The Telesure Team
Telesure Investment Holdings's reply22 Feb 2022, 16:53
Official
Hi Itumeleng,
We have noted that you had a claim with Budget Insurance and that you requested to be provided with a copy of the policy sales recording.
The sales recording was then placed on a CD which we attempted to deliver to you.
Please let us know should you still wish to receive a copy of the sales recording.
Regards,
The Telesure Team
We have noted that you had a claim with Budget Insurance and that you requested to be provided with a copy of the policy sales recording.
The sales recording was then placed on a CD which we attempted to deliver to you.
Please let us know should you still wish to receive a copy of the sales recording.
Regards,
The Telesure Team
IM
Itumeleng M's updateReviewer Update
22 Feb 2022, 17:25How dare you forward me the cd of the recording of my call without telling me? For the record, Ia m not a prophet, how on earth was I supposed to know what the parcel was all about? This goes to show how pathetic your quality assurance procedures are. Next time, inform me before you deliver anything to my house. Thus, yes, I want the recording
IM
Itumeleng M's update22 Feb 2022, 17:25
Reviewer Update
How dare you forward me the cd of the recording of my call without telling me? For the record, Ia m not a prophet, how on earth was I supposed to know what the parcel was all about? This goes to show how pathetic your quality assurance procedures are. Next time, inform me before you deliver anything to my house. Thus, yes, I want the recording
Telesure Investment Holdings's replyOfficial
22 Feb 2022, 20:06Thank you Itumeleng.
The copy will be sent to you.
Kind Regards,
The Telesure Team
The copy will be sent to you.
Kind Regards,
The Telesure Team
Telesure Investment Holdings's reply22 Feb 2022, 20:06
Official
Thank you Itumeleng.
The copy will be sent to you.
Kind Regards,
The Telesure Team
The copy will be sent to you.
Kind Regards,
The Telesure Team