Telesure is a ****! Disgruntled 3rd party

My car was bumped by a Telesure investment holding client and they put a claim on their end on 21 June 2022.

It’s 4 weeks later and no one has come back to me. I keep following up with a Cynthia Maseko(allocated person on my claim) who hadn’t bothered to reply to any of my emails or returning my calls. Regardless of the fact that I submitted all the supporting documentation to ensure that the ball gets rolling.

The first I called her I was told that she was load shedded and I can’t take any of her clients calls- Must be so nice to be an employee at Telesure, you just tell clients you are load shedded and never bother to getting back to them.

The second time I was told she was on a call with another client and I actually should not bother myself as these things can take up to 3 months to be resolved. Why the hell will a decision take 3 months when all the evidence needed to prove a valid claim is there!

Yho, the service at Telesure is appalling! I just want my car fixed and nobody is anything!

For crying out loud, Cynthia Maseko from Telesure claims please reply to my mail or return my call and tell me what the heck is going on.

Telesure is a **** shame