TELESURE is a *******

Item: Telesure Investment Holdings
Rating: 1
Author: Peter F

I had Telesure insurance for 2 months and cancelled and moved over to Santam , when you have an accident then you must use their service providers and their parts providers. They **** paid over R800 a month but when you claim you send to places using inferior or cheaper parts.

Helpful (0)

Replies (5)

Telesure Investment Holdings's replyOfficial

16 Aug 2018, 13:56

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Telesure Team.

Telesure Investment Holdings's reply16 Aug 2018, 13:56

Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Telesure Team.

Telesure Investment Holdings's replyOfficial

16 Aug 2018, 13:59

Update:

One of our Customer Relation Specialists attempted to contact you on the number you have provided, without success and there is no option to leave a voice message.

We would like to discuss your complaint with you and invite you to contact our Customer Relation Specialist back, as per the direct message.

Kind Regards,
The Telesure Team.

Telesure Investment Holdings's reply16 Aug 2018, 13:59

Official

Update:

One of our Customer Relation Specialists attempted to contact you on the number you have provided, without success and there is no option to leave a voice message.

We would like to discuss your complaint with you and invite you to contact our Customer Relation Specialist back, as per the direct message.

Kind Regards,
The Telesure Team.

Telesure Investment Holdings's replyOfficial

16 Aug 2018, 14:14

Update:

We are pleased that we were able to resolve this matter, thank you for your understanding.

Best Regards,
The Telesure Team.

Telesure Investment Holdings's reply16 Aug 2018, 14:14

Official

Update:

We are pleased that we were able to resolve this matter, thank you for your understanding.

Best Regards,
The Telesure Team.

Peter F's updateReviewer Update

16 Aug 2018, 14:15

I received a call from Telesure and I must eat humble pie, because I was misinformed and Dorothy was more than helpful in resolving my matter and clarify all my concerns.

Peter F's update16 Aug 2018, 14:15

Reviewer Update

I received a call from Telesure and I must eat humble pie, because I was misinformed and Dorothy was more than helpful in resolving my matter and clarify all my concerns.

Telesure Investment Holdings's replyOfficial

16 Aug 2018, 14:20

You are welcome, we are very pleased that the matter was resolved to your satisfaction.

Kind Regards,
The Telesure Team.

Telesure Investment Holdings's reply16 Aug 2018, 14:20

Official

You are welcome, we are very pleased that the matter was resolved to your satisfaction.

Kind Regards,
The Telesure Team.