OB
Ofentse B

1 reviews | Active since Apr 2025

10 Jun 2025, 08:14

Telesure investment profile I never opened

Good day

I don’t understand why I have Telesure investment on my credit profile. It started appearing recently.

Out here ruining my credit score.

0
Replies (5)
Telesure Investment Holdings
Telesure Investment Holdings's reply10 Jun 2025, 13:02
Official
Good day Ofentse, 
 Telesure policies are a short-term insurance policy. 

Telesure does not send any adverse information to credit bureaus. As a CPA member we are bound to send normal payment profile - this is used to determine a person's affordability. 

We do not send negative ratings to the Credit Bureau's as insurance is billed in advance. 

If the clients' insurance is not paid, the client will have no cover for that month. 

Kind regards, 
The Telesure team

OB
Ofentse B's update10 Jun 2025, 15:47
Reviewer Update
But I have it on my credit profile, and I don’t have any active policies with you. How do we resolve this?
Telesure Investment Holdings
Telesure Investment Holdings's reply10 Jun 2025, 15:50
Official
Hello Ofentse, 

You need to check with the Credit Berau as Telesure does not negative ratings to the Credit Bureau.

Kind regards, 
The Telesure team

OB
Ofentse B's update10 Jun 2025, 15:54
Reviewer Update
Useless response because I have proof you that it is from. You won’t even tell which of your policy subsidiary it is.

Telesure is *******ing me indeed.
Telesure Investment Holdings
Telesure Investment Holdings's reply10 Jun 2025, 15:58
Official
Good day Ofentse, 

We have tracked a policy with Budget Insurance, but it is cancelled.

Kind regards
The Budget Team