MM
Makalo M
1 reviews | Active since Nov 2024
01 Nov 2024, 13:25
Telesure Investment Holdings - ****
Policy Number: ***/1 (TIHSA ****)
Please be cautious of this situation. I took my car to Renault The Glen on October 28, 2024, for service and warranty claims, and since then, there has been constant back and forth regarding payment for the claims. They informed me they only cover minor services. For the mechanical warranty, they are requiring the dealer to dismantle the engine to remove the timing chain and take pictures, but the dealer is asking R5000 just for the disassembly. If the claim is denied, I could end up with a disassembled car and no resolution. I was assisted by a lady named Lindiwe Radebe, and the service was horribly disappointing.
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Replies (1)Telesure Investment Holdings's replyOfficial
01 Nov 2024, 13:29Good day Mr. MR Matlokotsi.
We are disappointed to hear about your service experience.
We will arrange for the team to be in contact with you.
Kind regards
The Telesure team
We are disappointed to hear about your service experience.
We will arrange for the team to be in contact with you.
Kind regards
The Telesure team
Telesure Investment Holdings's reply01 Nov 2024, 13:29
Official
Good day Mr. MR Matlokotsi.
We are disappointed to hear about your service experience.
We will arrange for the team to be in contact with you.
Kind regards
The Telesure team
We are disappointed to hear about your service experience.
We will arrange for the team to be in contact with you.
Kind regards
The Telesure team
