TELESURE GROUP SERVICES (PTY) LTD listed in Credit score as an account

Item: Telesure Investment Holdings
Rating: 1
Author: Jacques H

I have TELESURE GROUP SERVICES (PTY) LTD listed in my credit profile yet I have never done business with them. It shows that I have been paying them since 2016, yet I have no record of this company nor have I had any dealings with them?

Helpful (0)

Replies (3)

Telesure Investment Holdings's replyOfficial

31 Oct 2019, 18:34

Hello Jacques,

Thank you for bringing this matter to our attention.

We confirm that the matter has been escalated to the relevant team to investigate further.

We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.

Please accept our sincere apologies for any inconvenience caused.

Regards,

The Telesure Investment Holdings Team

Telesure Investment Holdings's reply31 Oct 2019, 18:34

Official

Hello Jacques,

Thank you for bringing this matter to our attention.

We confirm that the matter has been escalated to the relevant team to investigate further.

Telesure Investment Holdings's replyOfficial

07 Nov 2019, 15:25

Hello Jacques,

Thank you for allowing us the opportunity to assist us. As discussed, the records relate to your policy held with Auto & General Insurance.

Regards,

The TIH Team

Telesure Investment Holdings's reply07 Nov 2019, 15:25

Official

Hello Jacques,

Thank you for allowing us the opportunity to assist us. As discussed, the records relate to your policy held with Auto & General Insurance.

Regards,

The TIH Team

Jacques H's updateReviewer Update

26 Nov 2019, 13:01

Thanks for the call and confirming this.

Jacques H's update26 Nov 2019, 13:01

Reviewer Update

Thanks for the call and confirming this.