SM
Simamkele M
1 reviews | Active since Jan 2024
26 Jan 2024, 11:21
Telesure Group Services are ****s
On Friday 19 January 2024 I went to traffic department to renew my license disc only that I discovered the car was De-registered by Telesure Group Services ,NB I don't know Telesure and not insured by them
I've been trying to contact them,and everytime they say I should hold the line over 30minutes to an hour until I run out of airtime.
I took an alternate route and went to traffic to apply for a clearance, but it was not successful as they need the deregistration certificate 1st that should be issued by Telesure,,,,the car is packed as I can't drive it ,it's declared not road worthy even its license plate doest not exist on the system,,,,my whole life is on stand by because of a ***** done by Telesure
Helpful (0)
Replies (25)0
Replies (25)
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 11:44Good day Simamkele.
Thank you for contacting us.
We are sorry for the service you have received.
Have you ever had insurance with Auto & General, Virseker, Budget, First for Women or Dial Direct?
Kind Regards,
The Telesure Team.
Thank you for contacting us.
We are sorry for the service you have received.
Have you ever had insurance with Auto & General, Virseker, Budget, First for Women or Dial Direct?
Kind Regards,
The Telesure Team.
Telesure Investment Holdings's reply26 Jan 2024, 11:44
Official
Good day Simamkele.
Thank you for contacting us.
We are sorry for the service you have received.
Have you ever had insurance with Auto & General, Virseker, Budget, First for Women or Dial Direct?
Kind Regards,
The Telesure Team.
Thank you for contacting us.
We are sorry for the service you have received.
Have you ever had insurance with Auto & General, Virseker, Budget, First for Women or Dial Direct?
Kind Regards,
The Telesure Team.
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 11:52No my insurance is Absa Idirect since 2022,,and my car is as good as new it has never been involved in any kind of accident let alone being written off.
SM
Simamkele M's update26 Jan 2024, 11:52
Reviewer Update
No my insurance is Absa Idirect since 2022,,and my car is as good as new it has never been involved in any kind of accident let alone being written off.
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 11:59Thank you for your feedback.
You have never had any dealings with any of the above-mentioned insurance companies in the past?
Kind regards, The Teleure Team
You have never had any dealings with any of the above-mentioned insurance companies in the past?
Kind regards, The Teleure Team
Telesure Investment Holdings's reply26 Jan 2024, 11:59
Official
Thank you for your feedback.
You have never had any dealings with any of the above-mentioned insurance companies in the past?
Kind regards, The Teleure Team
You have never had any dealings with any of the above-mentioned insurance companies in the past?
Kind regards, The Teleure Team
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 12:02NO!!!!!
I bought the car in 2022 January hence I said I've been insured with Absa idirect since 2022
I bought the car in 2022 January hence I said I've been insured with Absa idirect since 2022
SM
Simamkele M's update26 Jan 2024, 12:02
Reviewer Update
NO!!!!!
I bought the car in 2022 January hence I said I've been insured with Absa idirect since 2022
I bought the car in 2022 January hence I said I've been insured with Absa idirect since 2022
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 12:05Please can you provide us with the vehicle information? The year model, full description of the vehicle, VIN and Engine number. Do you have any documentation that states that the vehicle was De-registered by Telesure?
Kind regards,
The Telesure Team
Kind regards,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 12:05
Official
Please can you provide us with the vehicle information? The year model, full description of the vehicle, VIN and Engine number. Do you have any documentation that states that the vehicle was De-registered by Telesure?
Kind regards,
The Telesure Team
Kind regards,
The Telesure Team
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 12:10I have all the documents I got them at traffic department, stating the date of De-registration,the name of the person who did,Year,Month and date ...where should I send the documents??
It's a white,Hyundai grandi10,2022 model
It's a white,Hyundai grandi10,2022 model
SM
Simamkele M's update26 Jan 2024, 12:10
Reviewer Update
I have all the documents I got them at traffic department, stating the date of De-registration,the name of the person who did,Year,Month and date ...where should I send the documents??
It's a white,Hyundai grandi10,2022 model
It's a white,Hyundai grandi10,2022 model
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 12:18Thank you Simamkele
You can send the documents to ***
Please put your ID number in the subject line.
Kind Regards
The Telesure Team
You can send the documents to ***
Please put your ID number in the subject line.
Kind Regards
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 12:18
Official
Thank you Simamkele
You can send the documents to ***
Please put your ID number in the subject line.
Kind Regards
The Telesure Team
You can send the documents to ***
Please put your ID number in the subject line.
Kind Regards
The Telesure Team
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 12:20I Only see starts,,,can you send that privately
SM
Simamkele M's update26 Jan 2024, 12:20
Reviewer Update
I Only see starts,,,can you send that privately
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 12:23Good day Simamkele,
I am not able to change the chat to private, please can you try from your side.
Kind regards
The Telesure Team
I am not able to change the chat to private, please can you try from your side.
Kind regards
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 12:23
Official
Good day Simamkele,
I am not able to change the chat to private, please can you try from your side.
Kind regards
The Telesure Team
I am not able to change the chat to private, please can you try from your side.
Kind regards
The Telesure Team
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 12:31Good day Simamkele
Will send you and sms with the email address.
Thank you
The Telesure Team
Will send you and sms with the email address.
Thank you
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 12:31
Official
Good day Simamkele
Will send you and sms with the email address.
Thank you
The Telesure Team
Will send you and sms with the email address.
Thank you
The Telesure Team
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 12:35Good day Simamkele
SMS has been sent to you
Kind Regards,
The Telesure Team
SMS has been sent to you
Kind Regards,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 12:35
Official
Good day Simamkele
SMS has been sent to you
Kind Regards,
The Telesure Team
SMS has been sent to you
Kind Regards,
The Telesure Team
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 14:05Good day Simamkele
Please can you advise where you purchased the vehicle?
Kind Regards,
The Telesure Team
Please can you advise where you purchased the vehicle?
Kind Regards,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 14:05
Official
Good day Simamkele
Please can you advise where you purchased the vehicle?
Kind Regards,
The Telesure Team
Please can you advise where you purchased the vehicle?
Kind Regards,
The Telesure Team
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 14:11I received the sms .
I purchased it at Hyundai Kokstad, and was financed by Wesbank
I purchased it at Hyundai Kokstad, and was financed by Wesbank
SM
Simamkele M's update26 Jan 2024, 14:11
Reviewer Update
I received the sms .
I purchased it at Hyundai Kokstad, and was financed by Wesbank
I purchased it at Hyundai Kokstad, and was financed by Wesbank
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 14:20Thank you Simamkele, please can you e-mail a copy of the Registration Document of your vehicle to the same email address?
Regards,
The Telesure Team
Regards,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 14:20
Official
Thank you Simamkele, please can you e-mail a copy of the Registration Document of your vehicle to the same email address?
Regards,
The Telesure Team
Regards,
The Telesure Team
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 14:26Okay I will
SM
Simamkele M's update26 Jan 2024, 14:26
Reviewer Update
Okay I will
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 14:29Thank you so much Simamkele
Regard,
The Telesure Team
Regard,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 14:29
Official
Thank you so much Simamkele
Regard,
The Telesure Team
Regard,
The Telesure Team
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 14:30Thank you
Telesure Investment Holdings's reply26 Jan 2024, 14:30
Official
Thank you
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 15:51Thanks
I've sent the registration certificate
All I need is an original De-registration certificate from Telesure so that i can take it to traffic department for a clearance and be able to register the car and renew my license disc
I've sent the registration certificate
All I need is an original De-registration certificate from Telesure so that i can take it to traffic department for a clearance and be able to register the car and renew my license disc
SM
Simamkele M's update26 Jan 2024, 15:51
Reviewer Update
Thanks
I've sent the registration certificate
All I need is an original De-registration certificate from Telesure so that i can take it to traffic department for a clearance and be able to register the car and renew my license disc
I've sent the registration certificate
All I need is an original De-registration certificate from Telesure so that i can take it to traffic department for a clearance and be able to register the car and renew my license disc
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 15:55Hi Simamkele,
Noted and thank you, we have notified the department.
Regard,
The Telesure Team
Noted and thank you, we have notified the department.
Regard,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 15:55
Official
Hi Simamkele,
Noted and thank you, we have notified the department.
Regard,
The Telesure Team
Noted and thank you, we have notified the department.
Regard,
The Telesure Team
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 15:55Hi Simamkele
Thank you for the Registration Document.
Wet are investigating the matter and will provide feedback shortly as to how we can assist you.
Regards.
The Telesure Team
Thank you for the Registration Document.
Wet are investigating the matter and will provide feedback shortly as to how we can assist you.
Regards.
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 15:55
Official
Hi Simamkele
Thank you for the Registration Document.
Wet are investigating the matter and will provide feedback shortly as to how we can assist you.
Regards.
The Telesure Team
Thank you for the Registration Document.
Wet are investigating the matter and will provide feedback shortly as to how we can assist you.
Regards.
The Telesure Team
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 16:06 Hi Simamkele.
What time did you send the Registration document.
We have not yet received it.
Regards,
The Telesure Team
What time did you send the Registration document.
We have not yet received it.
Regards,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 16:06
Official
Hi Simamkele.
What time did you send the Registration document.
We have not yet received it.
Regards,
The Telesure Team
What time did you send the Registration document.
We have not yet received it.
Regards,
The Telesure Team
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 16:24At 14h30
But I sent it again, kindly check
But I sent it again, kindly check
SM
Simamkele M's update26 Jan 2024, 16:24
Reviewer Update
At 14h30
But I sent it again, kindly check
But I sent it again, kindly check
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 16:26 Hi Simamkele.
Did not receive it yet.
Did you send it to the Aanlybystand email address?
Kind regards,
The Telesure Team
Did not receive it yet.
Did you send it to the Aanlybystand email address?
Kind regards,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 16:26
Official
Hi Simamkele.
Did not receive it yet.
Did you send it to the Aanlybystand email address?
Kind regards,
The Telesure Team
Did not receive it yet.
Did you send it to the Aanlybystand email address?
Kind regards,
The Telesure Team
SM
Simamkele M's updateReviewer Update
26 Jan 2024, 16:29Yes
SM
Simamkele M's update26 Jan 2024, 16:29
Reviewer Update
Yes
Telesure Investment Holdings's replyOfficial
26 Jan 2024, 18:52Good evening Simamkele.
Thank you for your vehicle's registration documents.
It has been received and forwarded to the relevant team who will be assisting you.
Kind Regards,
The Telesure Team
Thank you for your vehicle's registration documents.
It has been received and forwarded to the relevant team who will be assisting you.
Kind Regards,
The Telesure Team
Telesure Investment Holdings's reply26 Jan 2024, 18:52
Official
Good evening Simamkele.
Thank you for your vehicle's registration documents.
It has been received and forwarded to the relevant team who will be assisting you.
Kind Regards,
The Telesure Team
Thank you for your vehicle's registration documents.
It has been received and forwarded to the relevant team who will be assisting you.
Kind Regards,
The Telesure Team