KM
Kholofelo M

1 reviews | Active since Jun 2019

28 Oct 2019, 22:26

Telesure and Dail Direct reaping us off

I got involved in a car accident where I was bumped too but a truck around February this year the driver admitted that he was at fault and that his insurance will fix the car I payed for access and Dail Direct fixed my car and handed over to Telesure for claims to be made on the third party insure so that I can get back the access I paid but till today October I still didn't get back the R8000 I paid when I call at telesure they play hide and seek games with me that the consultant who was handling my case resigned they assigned a new who will update me even today I'm so ****ed with both Dail Direct and Telesure

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Replies (2)
Telesure Investment Holdings
Telesure Investment Holdings's reply29 Oct 2019, 07:55
Official
Hi Kholofelo, 

We acknowledge receipt of your complaint. 

We will be in contact with you to discuss your concerns. 
 
Kind Regards,
The Telesure Team
Telesure Investment Holdings
Telesure Investment Holdings's reply08 Nov 2019, 13:08
Official
Thank you for allowing us the opportunity to look into this.

We can confirm that our legal department has been in contact with you to update you on the recovery process which is still in progress.

Regards,

The TIH Team